No Subscriptions — No Bundling

Buy Only What
Your Team Actually Uses.

Audio QA and Role-Play credits are sold separately. Pick the pack size that fits. Credits are valid for one full year.

No subscriptions
No per-seat prices
No setup fee
Credits valid 1 year
Buy Audio QA or Role-Play independently
Auto top-off available
Shared across your whole team
Free for New Accounts

Try the platform on us — 100 QA Minutes + 5 Role Plays free

Every new account starts with 100 Audio QA Minutes and 5 Role-Play Sessions, free. No credit card required. Credits valid for 1 year.

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No card · Setup in 10 min
★ Six Sigma Black Belt Designed by a contact-center operator and Six Sigma Black Belt — the pricing reflects the math, not the markup.
The Math

What you spend now vs. what you’d save

Manual QA today
~$6,000–$8,000
in labor hours to manually review 10,000 minutes of calls. Before benefits, training, and turnover.
Same volume on Turn Around Talk
$1,750
at the Scale tier ($0.175/min). Every single call scored, no auditor fatigue, no inconsistency.

That’s a 70–80% reduction — and you go from QA-ing 1–3% of calls to 100% of them. The auditor headcount line item shrinks; the coverage gets bigger.

Audio QA Credits

Score Real Call Recordings

Upload MP3, WAV, or M4A recordings. Turn Around Talk's Brain scores each call against your rubric and delivers a full coaching report. Billed per minute of audio, rounded up.

Starter
Pay-as-you-go for low-volume QA or trying things out.
500
minutes of audio
Per minute$0.30
Credits valid for 1 year from purchase
Pack price $150
Get Started →
Scale
For high-volume teams running daily QA across departments.
10,000
minutes of audio
Per minute $0.175 42% less
Credits valid for 1 year from purchase
Pack price $1,750
Get Started →
Enterprise
Maximum volume pricing for the largest call-center programs.
25,000
minutes of audio
Per minute $0.15 50% less
10,001+ minutes priced at $0.15/min · 1-year expiry
Pack price $3,750
Get Started →
Role-Play Credits

Live Voice Training Sessions

Employees practice real scenarios with an AI voice agent, scored immediately against your rubric. One credit per completed session, regardless of length.

Starter
Pay-as-you-go for a small team or pilot program.
25
training sessions
Per session$10.00
Credits valid for 1 year from purchase
Pack price $250
Get Started →
Growth
For teams running training across a department.
50
training sessions
Per session $8.00 20% less
Credits valid for 1 year from purchase
Pack price $400
Get Started →
Enterprise
Maximum volume for large teams with ongoing programs.
200
training sessions
Per session $6.00 40% less
101+ sessions priced at $6/session · 1-year expiry
Pack price $1,200
Get Started →

Credits Valid for 1 Year

All credits — Audio QA and Role-Play — are valid for 12 months from the date of purchase. No rush. Stock up confidently.

Auto Top-Off Available

Enable auto top-off in your dashboard and we’ll automatically reorder your last pack when your balance drops below 20%. Never run out mid-program.

Shared Across Your Team

Credits are company-wide, not per-seat. One pool shared by every manager and employee in your account. No wasted seats.

Start Free. Buy Credits When You’re Ready.

Your first 5 role-play sessions are included free. No card required to sign up.

Start Free — No Card Needed See Sample Reports →